When you find an item you want to purchase, tap “Buy,” enter your shipping and payment information, then just swipe to pay. Be on the lookout for an email from LUVD confirming your purchase. Your shipping and payment information will be saved to make future purchases easy.
When you purchase an item on LUVD, you are placing an order directly with the brand. Each brand has its own shipping method, so the most accurate answer to “When will my order arrive?” is: It depends.
When you place an order, you will receive a confirmation email from LUVD with an estimated arrival date.
If you would like to change your order before it ships, please send an email or call us and a member of our team will work with the brand to accommodate your request. If your item has already shipped, Virgin Teez will facilitate a quick and easy return.
To cancel your order, please send an email or call us and a member of our team will work with the brand to cancel your order before shipment. If your item has already shipped, Virgin Teez will facilitate a quick and easy return, provided that your item is return-eligible.
Any Virgin Teez credits in your account will be automatically applied to your next order. If your credits exceed the total cost of your purchase, the remaining credit balance will be kept in your account.
Virgin Teez is a print on demand company, all products are unique and Made to order. Returns or exchanges are not supported if your customer ordered a wrong size, color, or simply doesn’t like the product. However, we can offer a replacement order free of charge, if there are any issues with the order, like manufacturing error, printing issues and such. In case a replacement order is arranged, there is no need to send the original order back to us.
We want you to be 100% satisfied with your Virgin Teez purchase. Items in new condition (unworn/unwashed) can be returned or exchanged within 30 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, we’ll make things right.
To return or exchange an item please follow the steps below:
Include a copy of the packing slip or confirmation email from your order and note the new size or item desired. (We cannot guarantee all items and sizes will be in stock for exchanges.)
Mail your return to: 26 Firdous park out fall road sant nagar lahore
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.
Our Virgin Team team is happy to facilitate an exchange of your item. Send us an email or call us with your exchange details and we will do our best to accommodate your request.
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